Refund and Returns Policy
Thank you for shopping at Analyzer A. We stand behind our digital software products and your satisfaction is important to us. However, because our products are digital goods delivered via Internet download, we have specific guidelines for refunds.
1. Digital Products Since our products are non-tangible, irrevocable digital software, we generally do not issue refunds once the order is completed and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.
2. Exceptional Circumstances (When Refunds Are Approved) We understand that exceptional circumstances can take place with the character of the product we supply. Therefore, we honor requests for the refund within 14 days of purchase for the following reasons:
- Non-delivery of the product: Due to some mailing issues, you did not receive a delivery email from us.
- Major Defects: The software has an unexpected major technical defect that our technical support team cannot resolve.
- Product not-as-described: A request based on this reason is satisfied on a case-by-case basis at our discretion.
3. How to Request a Refund To request a refund, please email us at support@analyzer-a.org with your order details and a clear explanation of why you are requesting a refund. Our support team will review your request and get back to you within 2-3 business days.
4. Contact Us If you have any questions about our Returns and Refunds Policy, please contact us: Email: support@analyzer-a.org